Financial Protection

Your money is secure. The Package Travel Regulations 1992 require us to provide security for the monies that you pay for the package holidays booked from Lost Earth Adventures and for your repatriation in the unlikely event of our insolvency.

There are 3 ways of doing this: Either put the money into a trust account managed by a third party, or put a sum of money down in a deposit as a bond or get financial failure insurance that protects the customers money in the event of our insolvency.

Lost Earth Adventures has financial failure insurance, the terms are as follows:

In accordance with “The Package Travel, Package Holidays and Package Tours Regulations 1992” all passengers booking with Lost Earth Adventures are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Lost Earth Adventures

There is no requirement for Financial Protection of day trips, and none is provided.  This insurance is only valid for packages booked that DO NOT include flights.

This Insurance has been arranged by International Passenger Protection Limited and underwritten by Insurers who are members of the Association of British Insurers and Lloyds Syndicates.

For further information please go to www.ipplondon.co.uk or contact them on +44 (0)208 776 3750

But What About ATOL or ABTA?

Lost Earth Adventures is not a member of ABTA, nor do we hold an ATOL license, and there is a very good reason for this!

An ATOL license is only relevant to companies that sell flights, which Lost Earth Adventures does not provide. All of our tours are based on Land Only Prices and do not include any flights, therefore this license is unnecessary. Any flights arranged for our customers are done through Flight Centre who are ATOL bonded. You can read more about Flight Centre and buying flights for our trips on our Flights and Travel Insurance Page.

ABTA ended its consumer promise in 2006. This means that not all of the travel arrangements that you book through an ABTA member are necessarily protected in case of the financial failure of the travel company.

ABTA, which stands for the Association of British Travel Agents is a trade organisation for travel agents – which we are not! ABTA is very much like any other trade association (such as the Freight Trade Association) and is an organisation for business within a similar industry. ABTA is primarily for retail travel agents. As a tour operator Lost Earth Adventures does not fall within the ABTA umbrella.

For more information please see the Foreign and Commonwealth Office’s website.

FCOIPP

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