Covid-19: An Update from Lost Earth Adventures HQ – 26TH JUNE 2020
First Published: 22nd March 2020
Latest Update: 1st July 2020
A lot of work has gone on behind the scenes to provide you with the best possible outdoor adventures. Whether on the hill, at the crag, down a cave or in the river, we’ve ensured we meet the industry recognised standard standard for being COVID-19 secure. Let’s go!
COVID-19 UPDATE – 26TH JUNE 2020
We’re open for adventure! For the past couple of weeks we’ve been able to get back out on the rock and dip our toes into the water. Climbing, paddling and mountain biking has never felt better! It’s been absolutely amazing to be able to do what we love to do most, and the feedback we’ve received from our guides and from our clients has been enthusiastic and inspiring.
Can I book an outdoor experience with Lost Earth Adventures?
Yes, absolutely! Currently in England, we’re able to provide all of our activities safely and in line with being a COVID-secure business. Rock climbing, stand-up paddleboarding, mountain biking, caving, gorge scrambling, hiking and canoeing are all back on the table.
Can we stay overnight and have a holiday?
The latest government guidance (for England), means there will be a bit more freedom from the 4th July. People will be able to stay overnight and book holiday accommodation and enjoy a well-deserved restaurant meal or post-adventure pint. This is fantastic news for our friends in the hospitality and tourism industry and a welcome development for us too!
I have a large group, can I still book?
We can split larger groups into groups of five with one instructor, however please call us to discuss how this will work.
Guidelines in relation to group sizes and gatherings are also changing all the time, so we would encourage you to call us and discuss the best options for you.
Can I book a private instructor/guide for the day?
Absolutely! After a few month’s hibernating our guides are stoked and can’t wait to get back out there with you.
Are your open group events running?
Yes. Our open groups across the Yorkshire Dales, Nidderdale and the Peak District will be running from the 11th July. See the links below for all of our event dates.
Where can I stay when visiting the Peak District, Yorkshire Dales or Nidderdale?
For People Wanting to Book
Please do! We’ve outlined some temporary booking conditions, valid for all bookings made from 20th March until 1st August. If you book, and then have to cancel your event due to the British, Scottish or Welsh governments not allowing us to operate:
• Cancellation or postponement, 10+ days before event: we will provide a 100% refund or you can choose to postpone free of charge.
• Cancellation or postponement, 9 or less days before event: 50% refund or you can choose to postpone free of charge.
For Clients Booked from 1st June 2020 – 31st July 2020
For all activities starting from 1st June 2020 to the 31st July 2020 you have the following three choices:
You have the option to postpone the date of your activity to anytime within 2 years of your original booking. We will make this change free of charge to whatever date you like. You must tell us this at least 31 days prior to the activity taking place.
You can keep the date you are booked onto but you must pay the remaining balance by the date it is due. Failure to pay the balance of your activity by the date the payment is due would be taken as a cancellation from yourselves and you will forfeit any money you have already paid. If you are wanting to keep the date and you have already paid your balance in full then you must let us know you are still planning to come.
You can cancel the activity but you will forfeit money in accordance with our standard terms and conditions: https://www.lostearthadventures.co.uk/uk-courses-terms-and-conditions/
For anyone that purchases a gift voucher with us from the 22nd March onwards, your voucher will be valid for 2-years. Gift vouchers can be purchased at: https://www.lostearthadventures.co.uk/experience-days-gift-vouchers/ or by ringing our office on 01904 500094.
How Can You Support Lost Earth Adventures?
Spread the word!
Please tell your friends and family about Lost Earth Adventures. We, and others in the travel and tourism industry (and our friends in the hospitality industry) are facing unprecedented times. Anything you can do to keep our company in the spotlight would be gratefully appreciated.
Buy Gift Vouchers!
These can be used for up to 24-months from purchase.
Plan & Book Your Next Adventure!
Wanderlust and staying indoors are a perfect recipe for concocting your next great adventure. Whether that’s rock climbing, canyoning, trekking or organising a charity challenge, we’re here to help you.
Share our Social Media Posts
We are a community and though our physical adventures have stopped for the time being, we will continue to share inspirational content, educational tips and tricks, and things to lighten the mood online.
We will continue to update this page as our operational position changes. We will continue to follow government guidelines.
From all of us at Lost Earth Adventures HQ, we absolutely cannot wait to welcome you back to the mountains, rivers and valleys!
Sarah & Richard Goodey
Founders, Lost Earth Adventures