Your safety is our highest priority
At Lost Earth Adventures, we take the responsibility and safety of our clients and trip leaders very seriously. We specialise in adventurous activities that are quite often in remote destinations. This is adventure at its best, and as with all outdoor activities there is a certain amount of inherent risk to participants and trip leaders.
Rest assured, every precaution is taken to ensure the overall safety and enjoyment of our clients and staff. Our instructors are highly skilled, experienced and knowledgeable. Instructors and leaders are hired for their sound judgement and exemplary attitude towards safety. When put in any scenario our staff will always take the safer option.
Adventure Activities Licensing Authority
Lost Earth Adventures holds an AALA license for the activities we provide in the UK. This is the highest accreditation that is available from the British Government and means that we meet the high standards set for providing adventurous activities.
The AALA License
From the Health and Safety Executive website: ‘A licence indicates that the provider has been inspected by the Adventure Activities Licensing Service on behalf of the Adventure Activities Licensing Authority, with particular attention being paid to their safety management systems with young people, and has been able to demonstrate compliance with nationally accepted standards of good practice in the delivery of adventure activities to young people, with due regard to the benefits and risks of the activity.’
See our license registered on the Health and Safety Executive website.
Adventuremark
Accreditation for the scheme is determined by a thorough understanding of risk management and understanding potential issues which could arise out of the activities we provide.
Our customers can therefore feel confident and place trust in our provision of activities.
The accreditation applies to all activities and all age groups, though our Learning Outside the Classroom (LOtC) Quality Badge covers activities involving children and young people in more detail.
Staff Training, Operating Procedures and Guides
We have a robust set of operating procedures in place and we only use appropriately qualified staff. At Lost Earth Adventures we pride ourselves on having highly skilled, experienced and qualified guides on all our adventures and we are continually investing in training programmes to boost their professional and personal development. Our Operating Procedures are available on request and you can visit the following pages to read more about our guides and technical advisors.
24-Hour Support
We have an operations centre in the UK supporting all our trips 24/7 and staff on hand to deal with any issues, day or night. Every step of the trip is planned with evacuation measures in place, meaning both participants and those at home can be reassured that our teams are properly equipped to deal with any emergencies or incidents as they arise.
Risk Assessments and Insurance
You can see our risk assessments and insurance here.
Financial Protection
Your money is secure. The Package Travel Regulations require us to provide security for monies paid by consumers for package holidays in the unlikely event of our insolvency. Heres more about how we protect your money.